Digerati Technologies, an established and award-winning provider of cloud communication services, today announced the expansion of its product portfolio with the addition of an enhanced USA VoIP service. This new service, enabled by recent upgrades to the Company’s operational support system, allows businesses to reduce calling costs in the USA while taking advantage of Digerati’s Only in The Cloud™ communication services. Digerati’s new routing and rating system provides the Company with the ability to obtain the lowest cost route for calls in the USA and Canada by local exchange provider. The result is savings for business customers without sacrificing quality while maximizing margins for Digerati. This service is now available to domestic users or international customers with calls to the United States.
Digerati’s new USA product increases the value proposition of its cloud-based applications such as its predictive dialer (cloud dialer). Digerati’s cloud dialer was designed to meet the needs of businesses with call center or telesales departments. The solution automatically initiates an outbound call, distinguishes between a live person answer and an answering machine or voicemail system, then transfers “live” calls to a call center agent. The cloud-based system increases sales productivity and is ideal for Digerati’s customers seeking to boost the effectiveness of sales campaigns without having to invest in additional equipment or infrastructure. For more information on Digerati’s enhanced USA service or cloud dialer, please contact firstname.lastname@example.org.
Arthur L. Smith, Digerati’s CEO, stated, “Our cloud dialer is sold with VoIP minutes of use, so our enhanced USA VoIP product highly complements this application. The combination of these two products is what we are all about, combining cloud applications with telephony services for an end-to-end solution that helps small and medium-sized businesses (SMBs) move beyond traditional telephony and into the cloud for their communication services.”
Digerati is a three-time recipient of Deloitte and Touche’s Fast 500 Award for recognition as one of the 500 fastest growing technology companies in North America. Digerati is meeting the global needs of businesses that are seeking simple, flexible, and cost-effective communication solutions. Digerati’s cloud-based services include a fully hosted IP/PBX, VoIP transport, SIP trunking, data storage, and customized VoIP solutions for specialized applications. Services are delivered with unparalleled reliability and performance over Digerati’s carrier-class global VoIP network, which has been built over the course of a decade. For more information visit www.digerati-inc.com.
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