As an outside investor, perhaps focused on nothing but short-term chart trends and last quarter’s earnings, it’s easy to overlook the fundamental qualities of a company and its managers that will determine its long-term performance. How many people appreciated the drive of Sam Walton or the potential in the small-town market that helped make Wal-Mart the biggest retailer in the world. If you don’t address the feelings of your customer, not just the needs, you’re handing a market to your competitor.
It’s that kind of intimate customer understanding that has driven revenue growth at SilverSun and its wholly-owned principal subsidiary, SWK Technologies, a growing IT application and consulting company that continues to elicit comments from its clients like the following:
– “More than helpful”
– “Everyone that I have ever dealt with at SWK has been fantastic!”
– “Professional and solves any problems that comes up”
– “Took time with each person in the department to go through highlighted areas that changed and/or that was new & improved”
– “The best upgrade we have ever gone through.”
It’s SWK’s team of CPAs, MBAs, and other professionals dedicated to implementing, consulting, training, and supporting Sage BusinessWorks 2011, Sage ERP X3, Sage MAS 500, Sage 500 ERP, Sage MAS 90, Sage MAS 200, and Sage 100 ERP, as well as other reporting and analytical tools for their customers, that makes clients keep coming back. It makes the company stand out from the lesser services that much of corporate America has reluctantly learned to accept.
As a Sage Software Authorized Business Partner, Sage Certified Gold Development Partner, Sage Certified X3 Partner, and Sage Authorized Training Center, the company argues that they offer the best-of-breed solutions for accounting and business management, financial reporting, ERP, CRM, job costing, EDI, and warehouse management, and can also provide open source programming on titles not incorporated into Sage.
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